Terms of Service & Privacy Policy

Ezozo Terms of Use

Welcome to Ezozo (“Ezozo”). The Ezozo website is provided to you by Ezozo dot com("Ezozo"), located at Road#33, Cairo, Egypt. By accessing Ezozo, you agree to the provisions outlined in this legally binding Terms of Use ("TOU") agreement. This policy is effective as of August  19, 2016. The previous Terms of Use can be found here for your reference.

Using Ezozo


The usage of Ezozo is bound by the TOU set by Ezozo. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of your account, and in some instances legal actions if required.


2.1 The Ezozo website is an internet platform where users can publish and respond to classified ads. Users are solely held responsible for the content they submit on Ezozo, as well as any consequences that arise from doing so.

2.2 Ezozo is not involved in any transaction, contract and/or arrangement that might occur between and among users and third parties. The conclusion of such transactions, contracts and/or arrangements remain the business of the users and the third party.


3.1 The usage of Ezozo’s services is essentially available for everyone. A user registers on Ezozo by filling out the provided online registration form, and by doing so swears that the information provided is accurate and true. The registration progress is complete when the account becomes active. The user is obligated to promptly inform Ezozo of any changes to their account information.

3.2 The user may resign from this agreement at any time. Sending an email to the Customer Support Team through the contact form should suffice. Ezozo reserves the right to a grace period of 14 days before terminating the agreement. Blocking an account remains the right of Ezozo, as stated in clause 4.3.

3.3 An entry on Ezozo, referring to a classified ad, can only materialize/be published online via the following methods:

• Ezozo confirms the entry through an email, or

• Ezozo implements the entry and publishes it online.

3.4 Ezozo reserves the right to refuse a user’s classified ad entry under certain circumstances. This applies when the content of a classified ad goes against this agreement, violates laws and local authority regulations, contravenes good intentions, morals and customs or when Ezozo is used for unsuitable purposes.

3.5 Ezozo reserves the right to delete the accounts of non-registered users as well as registered users whose account(s) has/have been inactive for the past 6 months.


4.1 The user is legally and solely responsible for the content of the advertisement(s) placed on the Ezozo website. The user is obliged to provide complete, true and certified correct information about their person, contact details, business details (if applicable) and must provide sufficient descriptions in regard to the advertisement being placed. The user agrees to place their advertisement under the correct category within the website. Ezozo reserves the right to move advertisements to a more appropriate category. The user is obliged to comply with the Ezozo TOU and is expected to adhere to these terms when interacting with other Ezozo users. The placement of duplicate/similar ads on the website is prohibited. Business owners offering items and services are obliged to inform consumers about consumer rights and the rights of withdrawal/cancellation, should this apply.

4.2 The user is not allowed to post content on the Ezozo website that breaches this agreement, applicable rights and/or third party rights.

Prohibitions for the Ezozo user include:

• Violating the law or going against the Prohibited Policy

• Conducting business in a dishonest and/or deceptive manner

• Violating the rights of the third party

• Spamming and posting chain letters

• Using virus(es) and other technical items that may cause damage to Ezozo or the interest of the users of Ezozo

• Causing excessive burden on the Ezozo infrastructure and the smooth running operations of the Ezozo website

• Copying, duplicating, modifying or distributing the content of other advertisements

• Collecting information from other users such as email addresses from the site itself, or from other users without the approval of the user

• Bypassing measures that serve to limit and/or prevent access to Ezozo

• Content that is abusive, libelous, defamatory, that promotes or incites violence, terrorism, illegal acts, or hatred on the grounds of race, ethnicity, cultural identity, religious belief, disability, gender identity or sexual orientation or is otherwise objectionable in Ezozo’s reasonable discretion.

4.3 Ezozo has the right to block, delete or freeze advertisements, accounts or memberships that are deemed to contain prohibited content (refer to 4.2). Ezozo also has the right to warn the user and freeze their account for a certain period of time or permanently and to resign from the agreement/contract. In this process Ezozo gives due respect to the legitimate interest of the user. Users’ claims, e.g. for reimbursement for already paid items/services will not be honored when the Prohibited Content Policy is breached.


Ezozo users are obliged to release Ezozo from any claims or lawsuits brought forward by other Ezozo users or third parties who have been in any way affected by an advertisement’s content. Ezozo users must shoulder any costs/claims arising from lawsuits directed at Ezozo, including all legal and juridical costs.


6.1 The usage of the Ezozo website is essentially free of charge. However, Ezozo reserves the right to charge fees for special services and site features as well as the publication of online advertisements under specific/certain categories on the site.

6.2 All fees shall be reflected and charged in the respective currency for each country. Ezozo reserves the right to charge in other currencies for technical reasons.

6.3 Each and every fee shall be due for immediate payment and shall be paid for/settled using the different methods of payment offered on the website. Costs that may arise from aborting the payment collection shall be shouldered by the user and not Ezozo.

6.4 The user shall be informed about new invoices via an email that provides a link to the user’s “My Ezozo” account. The invoice(s) can then be downloaded from this page. Ezozo ensures the protection of the user by sending these emails only to the registered email address on Ezozo.

6.5 The services are provided exclusively to commercial businesses, declaring their consent to tax liability – limited to the Value Added Tax (VAT/GST/Sales Tax). The recipient must be registered for VAT, GST, Sales Tax. With the conclusion of the contract, the recipient of the services agrees, that the VAT, GST and Sales Tax on a taxable supply is payable by the recipient and not by the supplier. The recipient is responsible for the timely application of the Tax (VAT, GST, Sales Tax).

6.6 In the event of delayed payments for these services, Ezozo reserves the right to suspend the execution of the said service(s) and restrict the access of the user until the amount due has been paid.

6.7 Ezozo reserves the right to change/modify the fees for services associated with premium features on the website without prior notice.


Ezozo users may purchase premium features for their advertisements. Should the user choose to delete the advertisement before the purchased time frame has lapsed, this revokes the right of the user to retain or reuse the rest of the “unused” purchased time. Ezozo does not reimburse the user for any portion of a discounted premium feature/service.


In addition to the free Ezozo account, users have the option to purchase a Premium Account and select from multiple plan durations. Upon the deletion of an account before its selected duration has passed, the remainder of the Premium Account’s duration is forfeited. The price of the already paid Premium Account will not be reimbursed.

Automatic Renewals

If the user opts for the automatic renewal of a Premium Account, the account’s duration will automatically renew according to the originally selected duration of either 3, 6, or 12 months. Promotions, such as free added months to the account’s duration by purchasing within a particular period of time, are not carried over upon automatic renewal.


Ezozo reserves the right to republish advertisement(s) on Ezozo and on other websites owned by Ezozo.


10.1 The Ezozo user may at any time modify or delete their advertisement.

10.2 The Ezozo user has the right to demand the removal or deletion of the user’s own ads from the website. Ezozo shall be ready to comply with this request immediately. However due to technical reasons, this usually takes a period of up to 24 hours.


11.1 The user agrees not to hold Ezozo responsible for things other users post or do. As most of the content on Ezozo comes from other users, Ezozo does not guarantee the accuracy of postings, user communications or the quality, safety, or legality of what’s offered. Continuous or secure access to Ezozo’s services cannot be guaranted. To the extent legally permitted Ezozo expressly disclaims all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. Ezozo is not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from the usage of the Ezozo website, even if Ezozo has been advised or could have reasonably forseen the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to the user.

11.2 Despite the previous paragraph, if Ezozo is found to be liable, the liability to the user or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees the user paid to Ezozo in the 12 months prior to the action giving rise to liability, or (b) 100 USD.


12.1 The transfer of rights and obligations of Ezozo users to third parties requires the approval of Ezozo.

12.2 The disclosure of login details and passwords to third parties, including Ezozo users, is prohibited.

12.3 If the customer/user is a merchant or a legal entity of public law or constitutes special funding under public law, the place of jurisdiction is agreed upon to be in Egyptian commercial courts.

12.4 The legal relationship between Ezozo and the Ezozo user is subject to the rights of the Arab Republic of Egypt.

Questions, remarks and complaints may be sent to us through our contact form.